Privacy policy
We take your privacy seriously. Our online store is operated in compliance with applicable Canadian and provincial privacy laws.
When you place an order or join our email list, we collect only the information needed to process your purchase, deliver your order, and communicate with you. This may include your name, email address, shipping address, billing address, and payment details (processed securely by our payment providers).
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase, shipping, and customer support
- Send you updates and news about REDGEM, if you choose to subscribe
We do not sell your personal information. We may share it only with trusted third-party service providers (such as payment processors, shipping partners, and email platforms) who help us operate our store, and only to the extent necessary for those services. By using our website and placing an order, you consent to the collection and use of your information as described in this Privacy section. If you have any questions about how your information is handled, you can contact us at: info@redgemjewelry.com. This information is provided for general guidance and does not replace independent legal advice.
Privacy – Questions & Answers:
What personal information do you collect? We collect the information needed to process your order and communicate with you, such as your name, email address, shipping address, billing address, and payment details (handled securely by our payment processor).
How do you use my information? We use your information to process and ship your order, provide customer support, and —if you opt in—to send you emails about new drops, updates, and special news from REDGEM.
Do you share or sell my information? We do not sell your personal information. We only share it with trusted third-party providers (such as payment processors, shipping services, and email platforms) when it is necessary for them to perform services for you and for us.
Where is my information stored? Your information may be stored and processed in Canada and in other locations where our service providers are based. We work only with providers who maintain the highest standards to protect your data.
How can I contact you about my privacy or data? If you have questions, want to update your information, or would like more details about how we handle your data, you can email us at info@redgemjewelry.com.